Federal employees in a little-known office dedicated to tech and consulting services were at work on the afternoon of 3 February when Elon Musk tweeted about their agency for the first time.
“That group has been deleted,” Musk wrote.
The richest man in the world was responding to a tweet from a rightwing activist who falsely claimed that 18F, an office within the General Services Administration (GSA), was a far-left cell inside the government. The activist accused 18F of building a program to put bureaucrats in charge of preparing people’s tax returns. It was one of several false claims about the office circulating on X, the social media platform that Musk owns and spends much of his day on.
Musk’s tweet immediately set off widespread confusion in 18F, which, rather than a radical leftist cabal, is tasked with partnering with agencies across the government to consult and develop software solutions. Former staffers and a current GSA employee described 18F as a workforce that focused on delivering tech services and increasing efficiency within bureaucracy – exactly the work that Musk’s so-called “department of government efficiency” (Doge) is ostensibly designed to carry out.
The confusion would last for weeks, until on Saturday 1 March, staff at 18F received an email at around 1am telling them that they would all be laid off and their office would be shut down “with explicit direction from the top levels of leadership within both the Administration and GSA”.
The 18F episode fits a common pattern of how Musk appears to ingest and amplify misinformation online. It is also a window into the influence of rightwing media and activists on Musk as he attacks and disbands parts of the government he believes don’t fit with his ideological worldview.
The week after cutting 18F, the recently appointed head of the GSA’s Technology Transformation Services, which oversees 18F, held a meeting explaining the decision. Thomas Shedd, a 28-year-old former Tesla software engineer and Musk ally who sent the mass layoff email, told staffers that 18F was shut down because employees’ hourly rates were too high and that outside consultants would cost less. Shedd did not directly respond to a request for comment on this article.
Although 18F worked with various government agencies and created popular services, it was largely unknown to the public. The group quietly helped create dozens of services across different bureaus each year, however, including the IRS Direct File free tax filing system. Many 18F software projects, such as streamlining the government’s weather website for easier use in the case of natural disasters, bore the explicit intention of making government services more efficient and reducing taxpayer cost.
When Musk claimed he had “deleted” 18F, he was retweeting a 3 February post from rightwing activist Alex Lorusso…
Lorusso’s post claimed 18F “puts the government in charge of preparing people’s tax returns for them” and suggested it was a “far left government wide computer office”. His claims about 18F were later corrected by other X users in a community note. It explained that the office had instead helped build a service that allowed Americans to file their taxes for free online – a popular pilot project that saved an estimated millions in tax fees and was set to expand nationwide.
Lorusso’s post on X, like Musk’s, was a retweet of another conservative media figure. Luke Rosiak, a writer for the conservative news site the Daily Wire, had posted a long thread on 31 January attacking 18F. He framed the tech consulting unit as a “far-left agency” and “coven of transgenders and queers hiring each other”. The thread included the profiles of several former 18F employees who used “they” pronouns in their bios, as well as images of an employee’s crowdfunding campaign for gender-affirming healthcare.
“We were living proof that the talking points of this administration were false. Government services can be efficient,” Lindsay Young, the former executive director of 18F, said in a post on LinkedIn. “This made us a target.”
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