Elon Musk’s so-called Department of Government Efficiency has deployed a proprietary chatbot called GSAi to 1,500 federal workers at the General Services Administration, WIRED has confirmed. The move to automate tasks previously done by humans comes as DOGE continues its purge of the federal workforce.
GSAi is meant to support “general” tasks, similar to commercial tools like ChatGPT or Anthropic’s Claude. It is tailored in a way that makes it safe for government use, a GSA worker tells WIRED. The DOGE team hopes to eventually use it to analyze contract and procurement data, WIRED previously reported.
“What is the larger strategy here? Is it giving everyone AI and then that legitimizes more layoffs?” asks a prominent AI expert who asked not to be named as they do not want to speak publicly on projects related to DOGE or the government. “That wouldn’t surprise me.”
“It’s about as good as an intern,” says one employee who has used the product. “Generic and guessable answers.”
In a Thursday town hall meeting with staff, Thomas Shedd, a former Tesla engineer who now runs the Technology Transformation Services (TTS), announced that the GSA’s tech branch would shrink by 50 percent over the next few weeks after firing around 90 technologists last week. Shedd plans for the remaining staff to work on more public-facing projects like Login.gov and Cloud.gov, which provide a variety of web infrastructure for other agencies. All other non-statutorily required work will likely be cut, Shedd said.
“We will be a results-oriented and high-performance team,” Shedd said, according to meeting notes viewed by WIRED.
He’s been supportive of AI and automation in the government for quite some time: In early February, Shedd told staff that he planned to make AI a core part of the TTS agenda.
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